13 Things They Don’t Tell You About Working in Customer Service

For the most part, working in Customer care is: 1. Having waves of malicious mouth odour wash over you by 9.15am when you are premenstrual and nauseous and want to lie down. Oh, and you have to smile through this biological attack and wait until the source is safely out of view before dousing yourself … Continue reading 13 Things They Don’t Tell You About Working in Customer Service

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Calming my Restless Heart, or Something Similar

Towards the end of June this year, being of troubled mind and weary body, I decided to take a trip home to draw strength from the soil in which my umbilical cord is buried, so to speak. And so I set off home. For those who don't know, "home" for me is Jos; since it … Continue reading Calming my Restless Heart, or Something Similar